FAQ - Frequently Asked Questions - Knowledge Base

My RAID array is gone and it asks me to initialize the disk!

If you didn't change anything on the RAID settings or the hard drives but one day, after a normal start up or restart, the RAID array is gone and the system asks you to format the drives again, refer to following article to troubleshoot your NAS via command line.

Note
Following article assumes that your hard drives are still working OK and none of the drive LED's are flashing red. If the drives or hardware is defective, please return the device to your vendor for repair instead. Also, only follow this article if you are experiencing the problems as described above!

RAID array recovery via command line